ART IS THE PRIESTESS OF NATURE
AND NATURE THE DAUGHTER OF TIME
100% MONEY BACK GUARANTEE
At Back Country Artz we believe in making it right! We are committed to outstanding customer service and offer a full money back guarantee if you are not satisfied with your purchase. All you have to do is ship your purchase back to us and pay the return shipping. To authorize a return please contact us at: Questions@backcountryartz.com
WHAT TO DO IF YOUR ITEM IS DAMAGED?
ALL SHIPMENTS ARE GUARANTEED AGAINST DAMAGE DURING SHIPPING. IF YOUR PACKAGE ARRIVES DAMAGED SHIP IT BACK TO US FOR EXCHANGE OR REFUND WITH IN 14 DAYS OF DELIVERY. CONTACT US BY E-MAIL AT: Questions@backcountryartz.com FOR COMPLETE DETAILS.
SHIPPING
We have chosen a flat shipping rate of $15.00 CAD that will be automatically included in your total bill. We will ship your package at the lowest cost available. If the cost is higher than our estimated cost we will contact you prior to shipping to let you know. We will cancel your order at that time if you do not wish to proceed. If your shipping cost is under the estimated cost we will refund the difference. If you have any questions or concerns, or you would like to change the shipping method, Please contact us immediately at Questions@backcountryartz.com.
PRIVACY POLICY
We retain only minimum contact information for the purpose of processing orders and this information is used only by us. We keep e-mail addresses only if requested by our customers. No information that we have on record is ever released unless ordered by law through the proper process in accordance with the Privacy Act and/or the Freedom of Information Act.